Maru Group

FEBRUARY 7, 2022

The distrust stems from the 2001 Corralito policies in Argentina restricting people’s ability to withdraw cash from their accounts. The loop continues to grow with retailers increasing volume of sales and average size of sale, without assuming risk.

Personalization 89

Personalization Banking Marketing Sales 89

aircall

JANUARY 16, 2018

Fortunately, we’ve moved beyond the reliability of “2001 Skype,” and these anxieties have been firmly debunked. This might mean new employees, new sales territories, or just more incoming calls, and with this growth comes necessary adaptation. In fact, life is easy “in the cloud.” Will The Lines Be Ready In Time? Congratulations!

Interactive Voice Response 91

Interactive Voice Response voip CRM Morale 91

TechSee

DECEMBER 5, 2017

Fully customizable, Enchant includes features such as unlimited Help Desk Inboxes, smart folders that update in real time, multiple knowledge base sites with their own set of articles, multiple messengers in a single account with each pointing to a different team or configured for a different website.

Contact Center 116

Contact Center Technology Self service Call Center 116

Natalie Petouhof

SEPTEMBER 8, 2015

Powered by Office Graph, Delve helps users increase productivity by surfacing key content — enabling salespeople to discover information that may help them with their opportunity or account, such as popular sales presentations and proposals. What Needs to Be Done with Date to Turn It Into Actionable Insights? 1) Rubinstein, Joshua S.;

CRM 58

CRM Analytics Sales Accountability 58

Amity

MARCH 29, 2016

Cross-functional teams of marketing, sales, support, Customer Success, UX and even accounting must collaborate to define and implement a superior customer experience , ensuring promises made are systematically kept along the way. Nothing can be left to chance. Technology makes a critical contribution. Marketing Science, Volume 17, No.

Marketing 67

Marketing Technology Accountability Sales 67

ChurnZero

OCTOBER 13, 2023

In 2001, author and consultant Patricia Seybold could see that technology was having a profound impact on business economics. First, she advocated for a single executive leader to be charged with overseeing the post-sale teams and ensuring customers get value from a product. Businesses had to become more customer-centric.

Chief Customer Officer 52

Chief Customer Officer Benchmark SaaS Customer centricity 52

Voxjar

JUNE 8, 2021

Founded in 2001. They also provide an easy to launch free trial without the need to speak to their sales team first. Playvox does offer a free trial but you have to talk to sales to get started. Playvox does not currently publish their pricing, requiring you to speak with sales first. Scorebuddy QA. scorebuddyqa.com.

Call Center 51

Call Center Analytics Enterprise Sales 51