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Comparing and Purchasing Call Monitoring Software: 20 Experts Reveal the Biggest Mistakes Companies Make (and How to Avoid Them)

Callminer

One common mistake I see from call centers that I have consulted with over the last year is…”. His journey with Terminix began as a summer job in 1996, and ultimately became a full-time career in 2001. Offering deals, insider news, and reviews on the stuff you are shopping for. TerminixTriad. Mihai Corbuleac. csITsupport.

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How to Leverage India BPOs for Global Success

Outsource Consultants

— CX Partner, Outsource Consultants The Rise of India’s BPO Industry The early 2000s saw exponential growth in India’s call center industry. According to NASSCOM, the sector grew from a modest $1 billion in revenue in 2001 to over $30 billion by 2020. Can Indian call centers handle multilingual support?