TechSee

DECEMBER 5, 2017

Contact Centers appreciate: Enchant enables better collaboration of support teams making sure nothing falls through the cracks. Founded in 2001, Fonolo’s cloud-based call center solutions provide companies with visual dialing and virtual queuing services. and cloud-based call center offerings.

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Contact Center Technology Self service Call Center 116

Voxjar

JUNE 8, 2021

Your search for the best quality assurance software for your call center can get overwhelming, fast. While Voxjar offers an end-to-end Speech Analytics QA solution and are confident that we can help you solve your call monitoring needs, we believe that you should explore the entire landscape before making a decision.

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Call Center Analytics Enterprise Sales 51

Comm100

JUNE 5, 2018

From the early days of Science Fiction and Kubrik’s groundbreaking 2001: A Space Odyssey to the more recent chess match between Deep Blue and Kasparov, AI has long captured our imaginations. Unsurprisingly, the enthusiasm of AI has spilled over to customer experience (CX) in the hope of improving call center efficiency.

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Contact Center Chatbots Call Center Self service 58