Remove 2001 Remove Big data Remove Quality management
article thumbnail

The Top 7 Call Center Quality Assurance Software Solutions

Voxjar

Founded in 2001. Scorebuddy also offers a learning management solution and they recently added text analytics in order to search chat, support tickets, and more. Automated Quality Assurance Solutions: Speech Analytics. But they also have a built in quality management module. Scorebuddy QA. scorebuddyqa.com.