Inbenta
JUNE 16, 2020
Ilem was founded in 2001 and specializes in digital and managed services to help enterprises digitalize their business. As a consequence, CERN asked our partner Ilem to support them with the implementation and enrichment of a Chatbot solution in order to manage this explosion of requests. Collaboration Success Story: CERN.
CSM Magazine
JUNE 30, 2021
AI chatbot handles peaks and supports business growth. Founded in 2001, in the West Midlands, UK, as a manufacturer of leisure machines for the hospitality industry, Intouch Games launched its first mobile casino games in 2006. We quickly decided that using a chatbot, underpinned by AI, was the way forward.”.
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Jon Arnold
MAY 6, 2021
You might be surprised to know that Five9 started in 2001, so this isn’t exactly a startup with wheels or a unicorn with hardly any revenues. So much more to talk about, and before I close off with some screenshots that can be shared, the intangibles of leadership have a lot to do with their success.
bold360 Blog
FEBRUARY 20, 2019
On one end of the spectrum is in impersonal and soulless “Hal” from 2001: A Space Odyssey. We started with a very simple AI-powered chatbot on our website and then quickly wanted to expand the breadth, and quality, of the experiences it delivered. Sorry, I didn’t understand that?” ). Create bot brand guidelines.
TechSee
DECEMBER 5, 2017
Founded in 2001, Fonolo’s cloud-based call center solutions provide companies with visual dialing and virtual queuing services. From automation and chatbots , to visualisation and omni-channel experiences, these technologies empower customer service operations and customer care agents to deliver consistently better service at scale….
Nuance
DECEMBER 26, 2019
We’ve seen it become sentient in 2001: A Space Odyssey, enslave mankind in The Matrix, and take over the world in The Terminator. Cinema hasn’t given AI the best image over the years. It’s no surprise that people worry about AI taking over our jobs.
Aspect
NOVEMBER 1, 2018
Millennials were born between 1976 and 2001. Aspect Workforce Management empowers agents with a wealth of self-service options including web-based, smart phone, IVR or even using an intelligent personal assistant chatbot. They are very different from their doting baby boomer parents. Dan Schawbel, author of Me 2.0
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