2001 Chief Customer Officer Customer Experience 
CSM Magazine
AUGUST 3, 2021
Manu Steijaert, McDonald’s Executive Vice President and Global Chief Customer Officer. McDonald’s Corporation has appointed Manu Steijaert, a McDonald’s veteran, as its first Global Chief Customer Officer. He will be leading a new Customer Experience team.
Customer Guru
MARCH 7, 2018
Sonia Bhatia Salmin, Ex-Head of Customer Experience at Piramal Pharma Solutions, shares her thoughts on the importance of CX, and how she led Piramal Pharma Solutions into becoming one of the most customer-centric pharmaceutical companies in India. I completed my engineering in 2001, majoring in Electronics.
PeopleMetrics
MAY 24, 2018
"Moving VoC past data to a listening path that engages your organization and improves customer experiences is key. and Chief Customer Officer 2.0. Sean has over 20 years of experience helping companies measure and improve the customer experience.
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