TechSee

DECEMBER 5, 2017

This customer-centric focus has resulted in 72% of businesses reporting that their top priority is improving the customer experience, according to Forrester. To accomplish this goal, companies must determine the most efficient, yet affordable, way to give their customer care processes a boost. .

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Contact Center Technology Self service Call Center 116

Comm100

JUNE 5, 2018

From the early days of Science Fiction and Kubrik’s groundbreaking 2001: A Space Odyssey to the more recent chess match between Deep Blue and Kasparov, AI has long captured our imaginations. First, customers can receive accurate information instantly from self-service AI, and they don’t have to call the support center and wait on hold.

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SmartKarrot

JANUARY 18, 2022

The sales team can concentrate on developing customer relationships and converting leads. Found in 2011 by Ashish Thusoo and Joydeep Sen Sarma, Qubole works on developing a “cloud-based data lake platform for self-service AI.” Kayako is an Indian SaaS company founded in 2001 by Jamie Edwards and Varun Shoor.

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SaaS Finance CRM Enterprise 11