aircall

JANUARY 16, 2018

Fortunately, we’ve moved beyond the reliability of “2001 Skype,” and these anxieties have been firmly debunked. When “clocking-in” only requires opening an app on one’s smartphone, being “present” won’t also decrease morale. In fact, life is easy “in the cloud.” Will The Lines Be Ready In Time? Do I have all the necessary information?

Interactive Voice Response 91

Interactive Voice Response voip CRM Morale 91

Cisco - Contact Center

MARCH 21, 2019

Hi Barbara, your connecting flight #2001 has been cancelled due to poor weather conditions. Agents feel empowered and productive, and this leads to improving their morale and loyalty to you. Your airline app sends you a notification message, an email, a phone call, and a text. “Hi We have two alternative flights for you.

Contact Center 40

Contact Center Airlines Analytics Self service 40

PeopleMetrics

MARCH 16, 2020

Recognize alerts are a great tool for internal coaching and boosting morale by showcasing the great works that your employees do every day. He founded PeopleMetrics in 2001 and is the architect of the company’s customer experience management (CEM) software platform. Which alerts work best for YOUR company?

Morale 77

Morale Upselling Surveys Coaching 77

PeopleMetrics

JUNE 8, 2020

When you focus on more than just recover alerts, it improves morale. He founded PeopleMetrics in 2001 and is the architect of the company’s customer experience management (CEM) software platform. People buy into the program, and it becomes more successful overall. Set up a recognition program today!

Brand ambassadors 77

Brand ambassadors Employee engagement Morale Customer centricity 77

CSM Magazine

APRIL 28, 2022

Complying with your responsibilities is important to ensure that your business stays within the law and can also be incredibly helpful in boosting staff morale and reducing turnover rates.

Morale 52

Morale Government Education Consulting 52