AWS Machine Learning

OCTOBER 6, 2023

The personalization of LLM applications can be achieved by incorporating up-to-date user information, which typically involves integrating several components. In this post, we elucidate the simple yet powerful idea of combining user profiles and item attributes to generate personalized content recommendations using LLMs.

Personalization 132

Personalization Engineering Construction Transportation 132

Beyond Philosophy

OCTOBER 14, 2021

Some of us are experts in analytics; others are big-picture thinkers. When we first started with Beyond Philosophy in 2002, we worked with a water utility in the UK. So, when someone had an idea, and another person disagreed, the disagreeing party would say, “I’d like to challenge that.” There you have it.

Advertising 195

Advertising Consulting Consulting Coaching 195

Uniphore

JANUARY 19, 2022

Speech Analytics. The only platform that drives demonstrable and sustainable business value by automating, personalizing, and optimizing every conversation. Analyze Analytics and insights from 100% of interactions across all channels. Emotion AI. Our Mission. Board of Directors. Testimonials. Get a Demo. Get a Demo. Learn More.

Analytics 10

Analytics Enterprise Personalization Customer Experience 10

Interaction Metrics

MARCH 20, 2025

Just as customer satisfaction surveys reveal gaps in happiness, the right customer experience software bridges them; It helps you meet customers where they are and deliver personalized support every step of the way. It also includes predictive analytics that spots customers at risk of leaving and identifies upsell opportunities.

Enterprise 62

Enterprise Surveys Analytics Feedback 62

Voxjar

JUNE 8, 2021

While Voxjar offers an end-to-end Speech Analytics QA solution and are confident that we can help you solve your call monitoring needs, we believe that you should explore the entire landscape before making a decision. Automated Quality Assurance Solutions: Speech Analytics. callminer.com Founded in 2002 Based in Waltham Massachusetts.

Call Center 51

Call Center Analytics Enterprise Sales 51

GetFeedback

JANUARY 6, 2020

Examples might include shoppers at a store, a personal banking account, or cell phone service. A consumer persona, by contrast, could include personal characteristics like favorite sport or hobbies that might influence how they behave in their buying journey. Just one company selling to one consumer, right? . Sorry, not quite.

Journey mapping 78

Journey mapping B2C B2B Surveys 78

JustCall

AUGUST 7, 2020

But in 2002, an overlay area code 754 was added. Advertise better : Reach out to customers with personalized messages based on their localized interests, past purchases. Call Monitoring and Team Analytics : Monitor the performance of agents live on calls. Track call activities and team analytics at a centralized place.

virtual call center 52

virtual call center Real estate Interactive Voice Response Call Logging 52