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on the bold idea of creating a platform that, thanks to its API, enables users to customize the tool to their preferences and needs (even the most specific ones). In 2002, we started to build our main product, LiveChat. pre-chat survey, chat invitations, chat window customization, canned responses). The story of chat.io
This is achieved with the assistance of third-party APIs. Hence, APIs are ubiquitously used for most SaaS businesses. Source: Survey Sparrow. It was acquired by eBay in 2002 but split in 2014. The gigantic explosion of SaaS solutions posed a need for efficient integration and data migration.
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