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The Best CX Software Of 2025

Interaction Metrics

Founded in 2002 (and famously acquired, then re-acquired, in multi-billion-dollar deals), Qualtrics has analyzed billions of conversations and supports 3 million frontline users, showcasing how it scales to meet enterprise-level needs. Pricing Starts at $85 per user, per month. Scales to $225+ per user, per month for industry-specific tiers.