Beyond Philosophy
DECEMBER 20, 2019
Yogi Berra, the New York Yankees Coach once said, “Predictions are hard, especially about the future.” When I founded Beyond Philosophy back in 2002, no one was talking about Customer Experience. ” Predictions can be difficult; it is true.
Beyond Philosophy
OCTOBER 14, 2021
So, rather than fill the dressing room and the coaching staff full of footballing people that only ever think about football, he brought people in from other sports to get a different view. When we first started with Beyond Philosophy in 2002, we worked with a water utility in the UK. Making changes can mean progress.
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Taylor Reach Group
MARCH 6, 2020
Between November 2002 and July 2003, an outbreak of SARS in southern China caused an eventual 8,098 cases, resulting in 774 deaths reported in 17 countries.”[ ”[ source ] Canada was the hardest-hit country outside of China, Hong Kong, and Taiwan, with 251 cases and 43 deaths.
Customer Guru
FEBRUARY 13, 2018
I started my career with Convergys in 2002 as a Customer Service Representative. Coaching and mentoring my team is something that I am very passionate about and I make sure that I spend some time every day with them, irrespective of how packed my schedule is. It’s an integral part of our vision and mission as well.
Customer Guru
MARCH 7, 2018
I started my career with Convergys in 2002 as a Customer Service Representative. Coaching and mentoring my team is something that I am very passionate about and I make sure that I spend some time every day with them, irrespective of how packed my schedule is. It was an honour to interview Shweta and receive her wonderful response.
Comm100
MARCH 8, 2017
Kate Nasser, otherwise known as the People Skills Coach™, offers anyone who happens upon her Twitter page a wealth of knowledge on topics such as how to increase your impact and how to create positive customer experiences. According to Shaw, “When I started Beyond Philosophy, in 2002 the subject of Customer Experience was new.
Interaction Metrics
MARCH 20, 2025
Founded in 2002 (and famously acquired, then re-acquired, in multi-billion-dollar deals), Qualtrics has analyzed billions of conversations and supports 3 million frontline users, showcasing how it scales to meet enterprise-level needs. Contact the Emplifi team for a quote tailored to your social, commerce, and care needs.
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