Customer Guru

FEBRUARY 13, 2018

At Customer Guru, we believe that Customer Experience (CX) should be the number one priority for all the Indian businesses so that they become more sustainable and successful globally. Thus, we are on a mission to spread this awareness, inspiring and guiding professionals to adopt and inculcate a customer-centric approach.

Customer Experience 93

Customer Experience Management Customer centricity Feedback 93

Customer Guru

MARCH 7, 2018

I started my career with Convergys in 2002 as a Customer Service Representative. I ensure that I take out some time every day in planning strategies that are innovative and that will add to a customer’s experience. It’s not been easy to hire and train a team that is as customer-centric as we are as an organization.

Customer Experience 61

Customer Experience Management Feedback Customer centricity 61

Comm100

MARCH 8, 2017

Kate Nasser, otherwise known as the People Skills Coach™, offers anyone who happens upon her Twitter page a wealth of knowledge on topics such as how to increase your impact and how to create positive customer experiences. She is an expert on customer-centric leadership, and an active tweeter. Kate Nasser. KateNasser.

Customer Service 0

Customer Service Chief Customer Officer Customer centricity Scripts 0