Solvvy

JULY 5, 2018

Back in 2002, Atlassian launched their first product, Jira. Instead of traditional sales staff, they’ve sold enterprise-grade software primarily through a self-serve model. Using Automation to Increase Revenue and Sales Efficiency. At the core of their business, they’ve used technology to scale in 3 ways: Automating sales.

Self service 48

Self service Virtual Agent Sales Upselling 48

GetFeedback

JANUARY 6, 2020

The study also notes increasing usage of online resources (social media, review sites, and vendor web sites) which has pushed sales engagement later in the cycle. . While certain people on the buying (customer) side of the B2B relationship sign the purchase orders, it’s a huge mistake to assume they are the most important.

Journey mapping 78

Journey mapping B2C B2B Surveys 78

JivoChat

OCTOBER 6, 2021

Founded in 2002, Hostgator services evolved along with internet growth, and are built to allow you to escalate your business. If you need any assistance, there is 24/7 customer support where experts on website hosting will follow through with you, to ensure your pages are working properly. . 24/7 customer support.

Technical Support 52

Technical Support Personalization Customer Support Accountability 52

SmartKarrot

APRIL 13, 2020

Being one of the world’s top 10 SaaS companies, their products support tens of millions of daily users worldwide. Customer Support. It was acquired by eBay in 2002 but split in 2014. Being a tech-giant and one of the leading CRM software companies, Salesforce provides cloud-based sales applications. Salesforce.

SaaS 19

SaaS Engineering APIs Analytics 19