Remove 2002 Remove Interactive Voice Response Remove Morale
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The Best CX Software Of 2025

Interaction Metrics

Founded in 2002 (and famously acquired, then re-acquired, in multi-billion-dollar deals), Qualtrics has analyzed billions of conversations and supports 3 million frontline users, showcasing how it scales to meet enterprise-level needs. Sprinklr Sprinklr is a unifying force for social, chat, email, and SMS interactions.