Remove 2003 Remove Best practices Remove Call flow
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CX and Contact Center Consultancy Assisting Major Retailer in Implementation of a New Service Model

Taylor Reach Group

TRG will aid the retailer in the design; modeling and implementing tools, technologies, techniques, and best-practices to ensure that the launch of the new strategy and model is a success. Additionally, TRG document processes, procedures, and call flows while establishing technologies and KPIs to be employed.