Remove 2003 Remove Chief Customer Officer Remove outsourcing
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Successful On-boarding in Contact Centers: Top Experts Reveal Secrets

CX Global Media

Her passion is to promote discussion, resources, events and services that impact the lives of our employees and customers. Chief Customer Officer, FrontSpin. She has worked with direct retailers, and outsourcing in both operations and workforce management with the number of agents ranging from 100-3,200 agents.

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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

She is known globally for transforming businesses to earn customer-driven growth. A 5-time Chief Customer Officer and coach to over 20,000 leaders, her practices are field-tested and proven. Jeremy has more than 19 years of experience as a customer service professional leading high performing teams in the contact center.