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Is Outbound Telesales Making a Comeback?

Robert Davis

In 2003, the FTC established the National Do Not Call (DNC) Registry to give consumers a choice about whether they wanted to receive unsolicited sales calls from telemarketers. One of the biggest challenges for corporations that outsource outbound telesales today is finding superior vendors that can deliver on key metrics.

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Is outbound telesales making a comeback?

Robert C. Davis and Associates

In 2003, the FTC established the National Do Not Call (DNC) Registry to give consumers a choice about whether they wanted to receive unsolicited sales calls from telemarketers. One of the biggest challenges for corporations that outsource outbound telesales today is finding superior vendors that can deliver on key metrics.