Remove 2003 Remove outsourcing Remove Quality calibration
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Is Outbound Telesales Making a Comeback?

Robert Davis

both in-house and outsourced, rose from fewer than 80,000 to 565,000. In 2003, the FTC established the National Do Not Call (DNC) Registry to give consumers a choice about whether they wanted to receive unsolicited sales calls from telemarketers. These essential outbound measurements include: Quality scores. Completion rates.

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Is outbound telesales making a comeback?

Robert C. Davis and Associates

both in-house and outsourced, rose from fewer than 80,000 to 565,000. In 2003, the FTC established the National Do Not Call (DNC) Registry to give consumers a choice about whether they wanted to receive unsolicited sales calls from telemarketers. These essential outbound measurements include: Quality scores. Completion rates.