TeamSupport

JANUARY 12, 2021

ServiceXRG and TeamSupport have joined forces to create a comprehensive study of the Support industry that is now available for download. The shift to subscription fundamentally changes the financial relationship with customers from pay-upfront to own products, to a pay-as-you-go to use products. Key Imperatives for Support.

B2B 86

B2B Customer Support Technical Support Coaching 86

TeamSupport

JANUARY 20, 2021

The 2021 Customer Support Transformation report examines current trends in Support delivery and offers tangible guidance for Support and Service professionals to meet growing expectations of both customers and company executives. Overall support demand grew by 10.6%

Customer Support 81

Customer Support B2B Technical Support Accountability 81

TeamSupport

JANUARY 26, 2021

This blog series aims to break down the main principles of the new comprehensive study of the Support industry that is now available for download. Download the full report, Customer Support Transformation: The Guide to Essential Practices and Metrics.

B2B 64

B2B Customer Support Technical Support Coaching 64

CSM Magazine

SEPTEMBER 29, 2022

Lucia in 2004, KM 2 Solutions has seen consistent and exponential growth across the Caribbean and Latin America. We remain committed to further growth and to provide not just jobs, but lifelong careers to the people of Barbados, Grenada, and St. Said David Kreiss, President & CEO of KM 2 Solutions. Since its inception in St.

Business Process Outsourcing 59

Business Process Outsourcing outsourcing Telecommunications Technical Support 59

Vcaretec

JUNE 3, 2022

(v)WeCare has been providing customer support since 2004. We understand a phone call is the first connection point a customer has with your brand. Our friendly call reps will handle your customers courteously as they resolve any underlying issues. We also have the right tools to perform the job.

outsourcing 52

outsourcing Technical Support Contact Center Call Center 52

Vcaretec

OCTOBER 3, 2019

(v)WeCare has been providing customer support since 2004. We understand a phone call is the first connection point a customer has with your brand. Our friendly call reps will handle your customers courteously as they resolve any underlying issues. We also have the right tools to perform the job.

outsourcing 40

outsourcing Technical Support Contact Center Call Center 40

Netomi

JANUARY 5, 2022

She has served clients as an independent consulting partner since 2004. Flavio is the VP of Operations and Customer Support at DigiCert, Inc., Our favorite content from Marsha : Human Connections with Your Customers through the Marketing Experience Matrix. Customer Service Leaders: Martha Brooke. Flavio Martins.

Customer Experience 98

Customer Experience Customer Service Consulting Consulting 98