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Part 1: B2B Customer Support Transformation Imperatives

TeamSupport

Companies that are moving to subscription-based relationships with customers and seeking to bolster recurring revenue streams must leverage Support as an integral part of their post-sales strategies to sustain and expand customer relationships and drive recurring revenues.

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(v)WeCare Exceptional Contact Centre Outsourcing Services

Vcaretec

(v)WeCare has been providing customer support since 2004. To ensure customer satisfaction, we use different channels to provide consistent support services. At (v)WeCare customer support, we have a committed workforce, experienced in delivering high-quality contact center outsourcing services.

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Part 3: B2B Customer Support Transformation Imperatives

TeamSupport

TeamSupport aims to break down barriers and enable collaboration between support, sales, and product teams so all departments contribute to strengthening product relationships. “ Download the full report, Customer Support Transformation: The Guide to Essential Practices and Metrics.

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(v)WeCare Exceptional Contact Centre Outsourcing Services

Vcaretec

(v)WeCare has been providing customer support since 2004. To ensure customer satisfaction, we use different channels to provide consistent support services. At (v)WeCare customer support, we have a committed workforce, experienced in delivering high-quality contact center outsourcing services.

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CGS Acquires Mas Cerca Contact Center

CSM Magazine

CGS has always had a strong reputation of providing superior technical and BPO support, as well as excellent customer service. ” Established in 2004, Mas Cerca has offices located in Santiago as well as in the southern region, in Valdivia. CGS’s innovative, scalable and flexible outsourcing solutions include.

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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

Barry Dalton is a Customer Experience strategy and CX technology leader with accomplishments in designing and implementing strategy and technology architecture across Marketing, Sales & Service with a particular industry focus on Consumer Products, Pharmaceuticals, Retail, and Technology. Denise went on to head Sony Electronic Inc.’s