AWS Machine Learning

OCTOBER 16, 2024

In this post, we highlight how the AWS Generative AI Innovation Center collaborated with SailPoint Technologies to build a generative AI-based coding assistant that uses Anthropic’s Claude Sonnet on Amazon Bedrock to help accelerate the development of software as a service (SaaS) connectors.

SaaS 88

SaaS APIs Construction Accountability 88

Callminer

AUGUST 1, 2017

Bill Dettering is the CEO and Founder of Zingtree , a SaaS solution for building interactive decision trees and agent scripts for contact centers (and many other industries). Smitha obtained her license as CPA in 2007 from the California Board of Accountancy. Bill Dettering. Markus Linder. markuslinder.

Contact Center 334

Contact Center Call Center Average Handle Time Real estate 334

Amity

APRIL 7, 2016

Then, tie your Sales Team’s compensation to GPM of new business and recurring revenue from that account. Sales need to consider the Lifetime Value (LTV) of that account, and not simply the one-time commission payout. Give them skin in the game! Is this an Ideal Customer ? How likely is it that they will churn?

Sales 69

Sales Upselling SaaS Customer Support 69

Amity

NOVEMBER 25, 2014

Amity had the good fortune of sitting down with a pioneer in Customer Success, Paul Teshima the original SVP of Customer Success (circa 2005) at Eloqua – now the Founder and CEO of Nudge Software , to talk about demonstrating the need for Customer Success. With SaaS, there is no such thing as shelf-ware. Here are the “aha!”

SaaS 48

SaaS Chief Customer Officer Upselling Accountability 48

SmartKarrot

MAY 28, 2020

GDPR for SaaS providers requires SaaS businesses to protect the privacy of European citizens who are doing any kind of transactions with them within the boundaries of EU member states. Guide to running a GDPR compliant SaaS business” Source: GDPR for SaaS. The Ultimate GDPR SaaS Checklist” Source: GDPR SaaS Checklist.

SaaS 10

SaaS Government Banking Accountability 10

SmartKarrot

JANUARY 22, 2021

1995 – 2000: The Rise of Customer-Centric Business Outlook 2000 – 2005: Customer Relationship Management and Marketing Automation Platforms 2005 – 2010: Automation and Marketing plugs in Engagement and Sales. The Customer Success Funnel SaaS and Mobile Apps Cloud and its Phenomenal Impacts. SaaS and Mobile Apps.

SaaS 10

SaaS Customer centricity CRM Analytics 10

SmartKarrot

MAY 26, 2020

It is said that 2005 introduced mankind to the world of cloud computing. As Lesley MacDonald, Programs Manager, Dell EMC rightly explains, “From its early origins of SaaS, the cloud-based on-demand services category has evolved into anything-and-everything-as-a-service that isn’t nailed to the floor. Final Take.

Transportation 10

Transportation SaaS B2B Entertainment 10