C Space

JULY 7, 2020

According to Gartner’s Annual CMO Spend Survey 2020 , “CMOs dismiss economic pessimism, as 73% expect COVID-19’s near-term negative impacts to be short-lived.” In fact, the majority of CMOs responding to this year’s survey believe the post-COVID-19 economic curve will be V-shaped.

Advertising 52

Advertising Consulting Consulting Surveys 52

Hodusoft

AUGUST 21, 2024

The number would be much higher if unregistered BPO companies were taken into account. Growth Phase (2000s and 2010s) Beginning from the early 2000s, the Indian BPO sector gained traction and it grew at a rate of 38 percent over 2005. As of 2021 , the revenue of the Indian BPO industry was estimated at USD 38 billion.

outsourcing 52

outsourcing Contact center software Government call center software 52

C Space

JUNE 15, 2020

In 2005, said Koehler, Band-Aid launched a line with multiple skin tones called Perfect Blend , but the product was later pulled “due to lack of interest at the time.” In the first quarter of this year, Starbucks mobile orders accounted for approximately 17% of transactions in the U.S., million active U.S.

Marketing 52

Marketing Technology Surveys Accountability 52

C Space

DECEMBER 6, 2018

After passing my driving test in 2005, I stopped driving in 2006. Intel predicts that use of Mobility-as-a-Service offerings will account for US$3.7 More than half (56%) of millennials visited a doctor’s office in the past year, compared to three-quarters (73%) of non-millennials, according to a survey from C Space Health.

Transportation 40

Transportation Engineering Healthcare Consulting 40

JustCall

APRIL 18, 2023

An Overview of MMS in Numbers To understand the world of opportunities presented by MMS messaging, let’s consider the following figures: Unlike SMS messaging, which was introduced in the 1980s, MMS is a fairly new technology that debuted in 2002 and became mainstream only around 2004-2005. billion MMS messages were sent globally in 2016.

voip 52

voip Marketing Feedback Enterprise 52

Toister Performance Solutions

MAY 5, 2022

By the end of 2021, it had reached its lowest point since 2005. A survey conducted by Toister Performance Solutions in April 2022 aimed to find out. 1 Listen to your customers In an era of endless surveys, customer listening is severely lacking. Today's customers are increasingly unhappy. What's causing the decline?

Customer Experience 62

Customer Experience Transportation Airlines Surveys 62

inmoment

MARCH 9, 2020

She is thrilled to be upgraded to First Class, but that joy fades once Jessica can’t connect her Apple MacBook to the GoGo inflight WiFi using her T-Mobile account. While standing on that line, Delta pushes Jessica a survey asking for feedback about today’s trip. What is her willingness to recommend Delta on a 1 to 10 scale?”

Customer Experience 52

Customer Experience Self service Telecommunications Engineering 52

Comm100

AUGUST 23, 2018

Amazon Prime began to pick up members as early as 2005 with the attractive offer of free two-day shipping on eligible purchases within the United States. Eno saves you the time of signing in to your account by just sending a mere text. The main way Amazon has done – and continues to do – this is through its Prime membership service.

Customer Service 45

Customer Service Chatbots Customer centricity Customer Care 45

Hodusoft

DECEMBER 18, 2024

A recent survey revealed that nine out of every ten small and medium businesses have already partnered, or are considering partnering, with an MSP to outsource some of their IT needs. In and around 2005, the managed services business model found support from a handful of extremely eminent figures in the industry.

outsourcing 52

outsourcing Contact center software Service level Contact Center 52