Remove 2005 Remove Accountability Remove voip
article thumbnail

The Rise of India’s BPO Industry: Key Factors Driving Success

Hodusoft

The number would be much higher if unregistered BPO companies were taken into account. Growth Phase (2000s and 2010s) Beginning from the early 2000s, the Indian BPO sector gained traction and it grew at a rate of 38 percent over 2005. As of 2021 , the revenue of the Indian BPO industry was estimated at USD 38 billion. billion.

article thumbnail

A Guide to Choose the Best Contact Center Software for Your Enterprise

Hodusoft

6 Onboarding and Support Enterprise contact center software provides personalized onboarding, training and workshops, dedicated account manager, and ongoing support. The company, which was started in 2005, is now one of the leading enterprise contact center software providers in the world.

article thumbnail

SMS vs. MMS: Which is the Better Choice?

JustCall

An Overview of MMS in Numbers To understand the world of opportunities presented by MMS messaging, let’s consider the following figures: Unlike SMS messaging, which was introduced in the 1980s, MMS is a fairly new technology that debuted in 2002 and became mainstream only around 2004-2005. billion MMS messages were sent globally in 2016.

voip 52