Remove 2005 Remove Analytics Remove APIs
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Recommend top trending items to your users using the new Amazon Personalize recipe

AWS Machine Learning

You can get started without any prior ML experience, using APIs to easily build sophisticated personalization capabilities in a few clicks. On the campaign ( trending-now-campaign ) Personalization API tab, choose Get recommendations. The code to perform the mapping is provided in the attached notebook.

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BI with an IQ - Revisited

Xaqt

Back in the winter of 2005, Jason Kolb (my cofounder and CTO of Latigent) and I penned an article for Business Management magazine titled BI with an IQ. Rewind it Back Let's take a look back to 2005 when "Web 2.0" Back then, Artificial Intelligence, APIs, Robotic Process Automation (RPA), and even "Big Data" weren't things yet.

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Call Center Reporting - A New Paradigm

Xaqt

The innovation quagmire in the Call Center Reporting and Analytics space is rooted in three key issues: Vendor's who's contact center suites are an amalgamation of various acquisitions, such as: Cisco, Avaya, Genesys, NICE and Verint have done a poor job of providing integrated data and reporting across their own portfolios.

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A Guide to Choose the Best Contact Center Software for Your Enterprise

Hodusoft

HoduSoft’s HoduCC enterprise contact center software comes equipped with a wide range of features including Cloud-based collaboration, HD voice and video, Advanced Call Routing, real-time analytics, and seamless integration. Some of the pros of Nextiva include: Unlimited calling within the U.S.

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The Evolution of the Contact Center and Process Evaluation with Rod Jones

Vistio

In 2005, built a group of companies. Today, with web books and other very easy-to-use devices and APIs, it’s a lot easier. So, invest in an omnichannel platform, invest in process design, and process tools, and use your analytics to find all those minute areas for improvement. Rod, it was a pleasure having you.