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GoodFirms Accredits OrecX as the Best Call Center Software - 2021

OrecX

Oreka GPL, the best-in-class open-source call center solution, is acknowledged by GoodFirms as the best Call Center Software. Why Is Oreka GPL the Best Call Center Software? This open source software can be easily customized and updated to serve as a future-ready solution.

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JustCall Ranks 8th At The Deloitte Tech Fast 50 India 2020 Awards

JustCall

The Deloitte Technology Fast 50 India program was launched in 2005. An easily scalable call center software for businesses, JustCall lets you set up your call center in seconds. Indeed, automated integrations remove all the manual work and constant back and forth between different tools and software.

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The Rise of India’s BPO Industry: Key Factors Driving Success

Hodusoft

We salute BPO companies of all sizes for their valuable contribution and dedication, and we are proud to support them with our cutting-edge BPO contact center software and call center software to enhance their operations and customer experiences. Data Entry Some BPOs specialize in data entry work.

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Call Centers Are Becoming Mobile, Are You Prepared?

Talkdesk

What’s more, the number of workers telecommuting several days a week has increased by almost 80 percent between 2005 and 2012, according to Global Workplace Analytics. This trend has inevitably affected call center infrastructure as well. Make Call Control Functional. In fact, in 2015, 1.3 Invest in UC Tools.

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Presented in a step-by-step, interactive format, agent scripts built with Zingtree guide contact center reps through every step of a call, so they always know exactly what to say (and when to say it). With built-in analytics and reports, managers can track agent performance to improve effectiveness all around. Markus Linder.