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Growth Phase (2000s and 2010s) Beginning from the early 2000s, the Indian BPO sector gained traction and it grew at a rate of 38 percent over 2005. The penetration of the internet in major Indian cities as well as the evolution of Voice over Internet Protocol (VoIP) played a key role in the growth of the Indian BPO industry.
HoduSoft’s HoduCC enterprise contact center software comes equipped with a wide range of features including Cloud-based collaboration, HD voice and video, Advanced Call Routing, real-time analytics, and seamless integration. Some of the pros of Nextiva include: Unlimited calling within the U.S.
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