2005 and APIs - Customer Contact Central

Read graphs, diagrams, tables, and scanned pages using multimodal prompts in Amazon Bedrock

AWS Machine Learning

NOVEMBER 26, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API.

Real estate

Real estate Engineering APIs Government

Get smarter search results with the Amazon Kendra Intelligent Ranking and OpenSearch plugin

AWS Machine Learning

JANUARY 9, 2023

Amazon Kendra Intelligent Ranking application programming interface (API) – The functions from this API are used to perform tasks related to provisioning execution plans and semantic re-ranking of your search results. Explore the Amazon Kendra ranking rescore API. Bureau of Transportation Services. script to load your own data.

Scripts

Scripts APIs Engineering Transportation

How SailPoint uses Anthropic’s Claude on Amazon Bedrock to automatically generate TypeScript code for SaaS connectors

AWS Machine Learning

OCTOBER 16, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

SaaS

SaaS APIs Construction Accountability

Video auto-dubbing using Amazon Translate, Amazon Bedrock, and Amazon Polly

AWS Machine Learning

JULY 15, 2024

She is also the recipient of the Best Paper Award at IEEE NetSoft 2016, IEEE ICC 2011, ONDM 2010, and IEEE GLOBECOM 2005. MagellanTV , a leading streaming platform for documentaries, wants to broaden its global presence through content internationalization. She holds 30+ patents and has co-authored 100+ journal/conference papers.

Engineering

Engineering Entertainment Big data Benchmark

How Mendix is transforming customer experiences with generative AI and Amazon Bedrock

AWS Machine Learning

JANUARY 31, 2024

Since 2005, we’ve helped thousands of organizations worldwide reimagine how they develop applications with our platform’s cutting-edge capabilities. Its unified API simplifies experimentation and upgrades, facilitating quick and efficient integration of various models into our systems.

Customer Experience

Customer Experience Enterprise APIs Technology

How Prodege saved $1.5 million in annual human review costs using low-code computer vision AI

AWS Machine Learning

NOVEMBER 10, 2022

billion in rewards since 2005. The model’s endpoints could be easily accessed using the API. Prodege has 120 million users and has paid $2.1 In 2021, Prodege launched Magic Receipts, a new way for its users to earn cash back and redeem gift cards, just by shopping in-store at their favorite retailers, and uploading a receipt.

Accountability

Accountability APIs Enterprise Marketing

How to Choose a Call Center Provider?

NobelBiz

APRIL 18, 2021

As minimum requirements for a future-proof call center software platform, we suggest looking for something that can leverage omnichannel capabilities and API integrations. Depending on its capabilities, this can literally make or break your business.

Call Center

Call Center call center software Contact Center APIs

Call Center Reporting - A New Paradigm

Xaqt

JUNE 22, 2020

Most cloud based Contact Center providers provide documented APIs to access your data, while with many legacy contact center vendors, it's still a challenge to get your data out of their reporting tools or platforms. It often requires additional licensing, or developing a custom application against their APIs to extract the data.

Call Center

Call Center Contact Center Analytics Engineering

A Guide to Choose the Best Contact Center Software for Your Enterprise

Hodusoft

JULY 3, 2024

8×8 8×8 is an excellent enterprise contact center software provider that combines contact center, voice, video, chat, and enterprise API solutions. The company, which was started in 2005, is now one of the leading enterprise contact center software providers in the world.

Contact center software

Contact center software Enterprise Contact Center Interactive Voice Response

The Evolution of the Contact Center and Process Evaluation with Rod Jones

Vistio

AUGUST 9, 2021

In 2005, built a group of companies. Today, with web books and other very easy-to-use devices and APIs, it’s a lot easier. Then into the 90s, I built and ran what I think was South Africa’s first BPO business. We had a consulting division, training division, call center auditing division, a media division and research.

Contact Center

Contact Center Consulting Consulting Call Center

Recommend top trending items to your users using the new Amazon Personalize recipe

AWS Machine Learning

MARCH 30, 2023

You can get started without any prior ML experience, using APIs to easily build sophisticated personalization capabilities in a few clicks. On the campaign ( trending-now-campaign ) Personalization API tab, choose Get recommendations. The code to perform the mapping is provided in the attached notebook.

Personalization

Personalization APIs Accountability Engineering

BI with an IQ - Revisited

Xaqt

FEBRUARY 6, 2020

Back in the winter of 2005, Jason Kolb (my cofounder and CTO of Latigent) and I penned an article for Business Management magazine titled BI with an IQ. Rewind it Back Let's take a look back to 2005 when "Web 2.0" Back then, Artificial Intelligence, APIs, Robotic Process Automation (RPA), and even "Big Data" weren't things yet.

Contact Center

Contact Center Enterprise Call Center APIs

Improve factual consistency with LLM Debates

AWS Machine Learning

NOVEMBER 22, 2024

We use the following AWS services: Amazon Bedrock to invoke LLMs AWS Identity and Access Management (IAM) for permission control across various AWS services Amazon SageMaker to host Jupyter notebooks and invoke the Amazon Bedrock API In the following sections, we demonstrate how to use the GitHub repository to run all of the techniques in this post.

Consulting

Consulting Consulting APIs Calibration

La leçon que nous avons tous tirée de la panne d'OpenAI

Inbenta

JANUARY 26, 2025

If your business relies on an OpenAI API, its been a tough week. Merlin Bise Inbenta CTO Inbenta’s approach to AI implementation sets it apart in several key ways: Robust infrastructure: Unlike companies that rely solely on OpenAI’s APIs , Inbenta has built its own infrastructure to deploy its AI solutions.

APIs

APIs Enterprise Technology

Customer Contact Central

Read graphs, diagrams, tables, and scanned pages using multimodal prompts in Amazon Bedrock

Get smarter search results with the Amazon Kendra Intelligent Ranking and OpenSearch plugin

Trending Sources

How SailPoint uses Anthropic’s Claude on Amazon Bedrock to automatically generate TypeScript code for SaaS connectors

Video auto-dubbing using Amazon Translate, Amazon Bedrock, and Amazon Polly

How Mendix is transforming customer experiences with generative AI and Amazon Bedrock

How Prodege saved $1.5 million in annual human review costs using low-code computer vision AI

How to Choose a Call Center Provider?

Call Center Reporting - A New Paradigm

A Guide to Choose the Best Contact Center Software for Your Enterprise

The Evolution of the Contact Center and Process Evaluation with Rod Jones

Recommend top trending items to your users using the new Amazon Personalize recipe

BI with an IQ - Revisited

Improve factual consistency with LLM Debates

La leçon que nous avons tous tirée de la panne d'OpenAI

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