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A Guide to Choose the Best ContactCenterSoftware for Your Enterprise Contactcenters come in different types and sizes. If we speak about the latter, then some contactcenters believe in the philosophy of German-British statistician and economist Ernst Friedrich Schumacher, which is “Small Is Beautiful.”
As minimum requirements for a future-proof call centersoftware platform, we suggest looking for something that can leverage omnichannel capabilities and API integrations. One such solution is NobelBiz OMNI+ , probably one of the best all-around call centersoftware on the market.
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