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Video auto-dubbing using Amazon Translate, Amazon Bedrock, and Amazon Polly

AWS Machine Learning

We use the custom terminology dictionary to compile frequently used terms within video transcription scripts. She is also the recipient of the Best Paper Award at IEEE NetSoft 2016, IEEE ICC 2011, ONDM 2010, and IEEE GLOBECOM 2005. Here’s an example. She holds 30+ patents and has co-authored 100+ journal/conference papers.

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How to Choose a Call Center Provider?

NobelBiz

From pricing, voice quality, and compliance to agent experience, campaign scripting, reporting, and everything in between falls under the jurisdiction of your software and/or telecom provider. This is why, in more than one way, the overall performance of a center depends on the service providers (SP).

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The Evolution of the Contact Center and Process Evaluation with Rod Jones

Vistio

In 2005, built a group of companies. So, I’m going off-script for a second, but when you go in and do the contact center assessments that you’ve been doing for so long, what’s the starting point? Today, with web books and other very easy-to-use devices and APIs, it’s a lot easier.

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Get smarter search results with the Amazon Kendra Intelligent Ranking and OpenSearch plugin

AWS Machine Learning

Amazon Kendra Intelligent Ranking application programming interface (API) – The functions from this API are used to perform tasks related to provisioning execution plans and semantic re-ranking of your search results. Create and start OpenSearch using the Quickstart script. Download the search_processing_kendra_quickstart.sh

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