Remove 2005 Remove Benchmark Remove Calibration
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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Going from 50% first time resolution to 100% first time resolution might sound like a great target, but getting to 60% is already a 20% improvement over the benchmark. Markus Linder is an expert in the field of e-commerce and Digital Advice, in which he has been active since 2005. Scott Nazareth. Markus Linder. markuslinder.

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Improve factual consistency with LLM Debates

AWS Machine Learning

Dataset The dataset for this post is manually distilled from the Amazon Science evaluation benchmark dataset called TofuEval. Details on the exact dataset can be found in the GitHub repository. [/INST] """ The consultant's arguments focus on the financial losses of General Motors in 2005 and the company's continuing market share decline.