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The Best Natural Language Processing (NLP) Solutions Providers

CSM Magazine

In general, Addepto’s services consist of comprehensive consulting services regarding big data analytics and data science, business intelligence (BI), machine learning (ML), artificial intelligence (AI), and even AI software development. It’s a US-based company that was founded in 2005. SoundHound.

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11 Contact Center Technologies to Boost Customer Satisfaction

TechSee

Founded in 2005, Coveo is a provider of predictive search technologies, with integrated plug-ins for Salesforce.com, Sitecore, Google Apps for Work, Atlassian, JIRA, Office 365, YouTube, Lithium, Jive, Dropbox, and more. Customers appreciate: The feeling that their feedback is important and acted upon. ” 2. Coveo.

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Call Center Reporting - A New Paradigm

Xaqt

Despite significant advancements in big data and open source tools, niche Contact Center Business Intelligence providers are still wed to their own proprietary tools leaving them saddled with technical debt and an inability to innovate from within. By putting it into the public domain, we invite your feedback and contributions.