Callminer
AUGUST 1, 2017
Make onboarding & ongoing coaching as stellar as possible. James Pollard is a marketing consultant who works specifically with financial advisors over at The Advisor Coach. If someone is making a mistake for two months waiting for his/her quarterly coaching session, thousands of dollars can be lost. James Pollard.
Customer Service Life
DECEMBER 18, 2018
1:1 Coaching . My coaching program puts a spin on an individual’s wellness through the lens of customer service with the intention of personal growth. I’m giving away free 60-minute coaching sessions. Try it out for yourself! Send me an email here to schedule !
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Outsource Consultants
JULY 19, 2021
Genetics, financial resources, access to top coaching, and exposure to the sport at a young age are all virtual requirements for a decorated athletic career. Olympians don’t just “happen.” There are a lot of factors that contribute to Olympic success. At the very least, the playing field has been leveled. The Disrupters.
Customer Service Life
APRIL 30, 2019
I’m a certified health coach. I’ve been working in customer service since 2005. I sometimes look in the mirror and the story I tell myself is: Who am I to stand up in front of this audience of experts and talk about wellness in customer service workplaces? I know my ish. Dang that imposter syndrome! Mental health issues.
FreshGrade
APRIL 16, 2019
She worked with her coach, perhaps for several years. The judge or her coach? The coach, of course. What is the purpose of the coach’s ongoing assessment? What “language” does the coach use to communicate with the skater during practice? Clearly, the coach and judge have very different purposes.
Hodusoft
MAY 29, 2024
Software Advice’s FrontRunner for Auto Dialer Software Advice, which was founded by Don Fornes and Austin Merritt in 2005 in San Francisco, is now acquired by Gartner. With a score of 81, HoduCC stood at 14 th position in the leaderboard.
CX Journey
JANUARY 30, 2019
You might know it as Bain's Delivery Gap, which states findings from their 2005 research: 80% of executives believe they deliver a superior experience, while only 8% of customers agree. Do you know all of the building blocks of a customer experience transformation strategy? I've mentioned the CX Perception Gap before, right? What gives?
Expert insights. Personalized for you.
334 
Let's personalize your content