CCNG

APRIL 13, 2021

Contact Center solutions have evolved significantly over the last two decades. Before 2005, the vast majority of contact center software was On-Premise based and highly fragmented.

contact center solutions 370

contact center solutions Contact Center CCNG Contact center software 370

Hodusoft

JULY 3, 2024

A Guide to Choose the Best Contact Center Software for Your Enterprise Contact centers come in different types and sizes. If we speak about the latter, then some contact centers believe in the philosophy of German-British statistician and economist Ernst Friedrich Schumacher, which is “Small Is Beautiful.”

Contact center software 52

Contact center software Enterprise Contact Center Interactive Voice Response 52

Hodusoft

MAY 29, 2024

Its HoduCC call and contact center software has earned recognition for its auto dialer feature across three prestigious platforms. The company helps businesses choose the right software and its Category Leaders represent the cream of the crop in various software categories, including contact center software solutions.

Interactive Voice Response 52

Interactive Voice Response Contact center software CRM Contact Center 52

Aspect

APRIL 24, 2018

Remarkably, they discovered that all the net employment growth in the United States between 2005 and 2015 could be attributed to alternative forms of employment. Three key factors driving this trend are: Healthy economy which makes it easier for specialists to find suitable “gigs”.

Contact Center 82

Contact Center outsourcing Self service Service level 82

Hodusoft

AUGUST 21, 2024

We salute BPO companies of all sizes for their valuable contribution and dedication, and we are proud to support them with our cutting-edge BPO contact center software and call center software to enhance their operations and customer experiences.

outsourcing 52

outsourcing Contact center software Government call center software 52

SharpenCX

JUNE 16, 2020

Last fall, Global Workplace Analytics told us that the number of people who work from home has increased by 140% since 2005. Prioritizing time for connection can be tricky when you have high contact volumes. And as we live and work through a pandemic, that number has only grown. Remote work isn’t just a trend any more.

Contact Center 67

Contact Center Management Employee engagement call center workforce 67

NobelBiz

APRIL 18, 2021

NobelBiz: Powering Call Centers since 2005 This having been said, we would like to bring to your attention our two most advanced call center solutions (telecom & software). The first thing you need to know about NobelBiz is that we have been serving the contact center industry for almost two decades.

Call Center 52

Call Center call center software Contact Center APIs 52