Remove 2006 Remove Abandon rate Remove Upselling
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Why Philippines Outsourcing and Call Centers Are the Secret Weapon for CX Excellence

Outsource Consultants

From 2006 to 2012, the industry’s revenue grew by an impressive 46% annually. Additionally, Filipino agents’ product expertise and upselling abilities contributed to a 15% boost in sales. This blog post will explore why the Philippines is the secret weapon for achieving customer service excellence.