2006 Consulting Multi-channel support 
Altivon
SEPTEMBER 28, 2017
He then introduced our keynote for the Webinar, Subject Matter Expert Steve Leaden, President of Leaden Associates, an independent Communications and IT consulting firm. Leaden presented contact center optimization in three phases—the latest of which began in 2006.
Hodusoft
JUNE 7, 2024
If you have watched the 2006 Hollywood movie (or its 2010 adaptation) ‘Outsourced’ then Todd Anderson (or Todd Dempsy, in the series) is the closest and the best example of a call center manager. Working on customer feedback Implementing multi-channel support Improving products and services 4. Schedule a consultation.
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