Callminer

FEBRUARY 21, 2018

One common mistake I see from call centers that I have consulted with over the last year is…”. But in many cases, integration is flimsy at best because the product – while claiming to integrate fully – requires hours of additional support, e.g. manual data uploads or advice from a consultant. Mihai Corbuleac. csITsupport. Scott Sachs.

call center software 210

call center software Call Center Contact Center Interactive Voice Response 210

Livepro

JULY 17, 2018

Samantha’s previous role as Senior Professional Services Consultant at Panviva Australia, saw engagements with Contact Centre customers and project management groups including Westpac, Vic Roads, HBF, Medibank, ANZ, Foxtel and AHM. Since joining COPC Asia Pacific Inc. Samantha Middlebrook is Customer Driven’s Head of Product and Go to Market.

Transportation 40

Transportation Government Multichannel Consulting 40

Netomi

APRIL 7, 2022

A multichannel ticketing system that collects support tickets from various channels (such as email and social media), and organizes them in a single interface. 100+ integrations with apps such as Asana, Gmail and Facebook, so teams can manage projects, consult their CRMs, and view all communication channels right in their inbox. .

CRM 52

CRM Brand ambassadors Analytics Multichannel 52