customer sure

FEBRUARY 1, 2023

Marmalade Insurance, the specialist in insurance solutions for young, student, learner and young named drivers, has been providing trailblazing insurance products to those aged 17-30 since 2006. Part of this approach is their customer feedback process, which they introduced in 2020, with the help of CustomerSure.

Feedback 62

Feedback Morale Metrics Customer Experience 62

CSM Magazine

OCTOBER 25, 2022

Marmalade Insurance, the specialist in insurance solutions for young, student, learner and young named drivers, has been providing trailblazing insurance products to those aged 17-30 since 2006. They’re a great example of a customer feedback process done right”. They’re a great example of a customer feedback process done right”.

Feedback 52

Feedback Morale Metrics Customer Service 52

Callminer

SEPTEMBER 5, 2017

Managing morale during busy periods – During brand crises or unexpectedly busy holiday periods, it’s not unusual to start to see staff absences rise as employees dread the negative onslaught of comms coming their way when they start their shift. They also should ask for agents’ feedback about the practices that the team follows.

Call Center 140

Call Center call center software outsourcing Coaching 140

Russel Lolacher

JULY 26, 2022

You know, is the number is the average norm of responses you get on surveys since night since 2006, for that matter, so they’re really really isn’t a devoted commitment or investments in workplace violence. She wants to understand what was going on, and received glowing feedback about this manager’s past work performance.

Consulting 94

Consulting Consulting Education Personalization 94