Livepro

JULY 17, 2018

Topic: ‘Engaging the team on the Balanced Score Card through Gamification’. This year’s Keynote speakers are from a wide range of backgrounds and are experts in the industry, so without further ado – here are this year’s speakers… KEYNOTE SPEAKER SYDNEY 30 th AUGUST 2018. Since joining COPC Asia Pacific Inc.

Transportation 40

Transportation Government Multichannel Consulting 40

Comm100

NOVEMBER 23, 2020

It’s intuitive and designed so well for managing customer support tickets” Freshdesk also gets points for its gamification features that help increase agent productivity. Founded in 2006 at MIT, Hubspot was created to help give businesses access to inbound marketing tools. 4.4 / 5 (Capterra). 4.51 / 5 (Software Advice).

Chatbots 52

Chatbots Enterprise CRM Customer Support 52

Noble Systems

FEBRUARY 24, 2019

And since happier employees result in greater productivity and happier customers, it’s easy to understand how gamification can have a sizable impact on revenue, workforce engagement and agent satisfaction. With gamification, the company has transformed its culture into an employee-centric environment.

Gamification 66

Gamification Customer Service Contact Center Employee engagement 66