Callminer

AUGUST 1, 2017

Metrics, Measure, and Monitor – Make sure your metrics and associated goals are clear and concise while aligning with efficiency and effectiveness. Make each metric public and ensure everyone knows why that metric is measured. Jeff Greenfield is the co-founder and chief operating officer of C3 Metrics.

Contact Center 334

Contact Center Call Center Average Handle Time Real estate 334

AWS Machine Learning

FEBRUARY 2, 2023

For evaluation, we kept the metric used in the Kaggle competition, the continuous ranked probability score (CRPS) , which can be seen as an alternative to the log-likelihood that is more robust to outliers. We also used the Pearson correlation coefficient and the RMSE as general and interpretable accuracy metrics.

Calibration 85

Calibration Engineering Big data Automotive 85

C Space

MAY 18, 2020

Some companies have been presenting their financial results using a new customized metric they are calling ebitdac: earnings before interest, tax, depreciation, amortization – and coronavirus. ” Healthtech company Zocdoc was founded in 2007, and primarily offered a service for booking doctor’s appointments online.

Entertainment 52

Entertainment Advertising Calibration APIs 52