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Smitha obtained her license as CPA in 2007 from the California Board of Accountancy. According to the Deloitte survey , it takes about $12k to replace an average call center agent. As the CEO of TeleDirect, Smitha is responsible for running all facets of the business and has a proven executive management track record.
According to new survey data from McKinsey & Co , 20% of shoppers have left their primary grocery store in favor of another during the crisis, and 37% of those who’ve made the switch expect to remain loyal to the new retailer after the crisis ends. .
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