Remove 2007 Remove Calibration Remove Technical Support
article thumbnail

25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Smitha obtained her license as CPA in 2007 from the California Board of Accountancy. He is one of ICMI’s Top 50 Thought Leaders on Twitter and on HDI’s list of Top 25 Thought Leaders in Technical Support and Service Management. He also owns and operates Toister Performance Solutions, Inc.