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Transforming Customer Experience with Contact Center Automation

CCNG

For the past several years Patrick has been an active CCNG member offering insights and perspectives to the benefit of his peers.

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Understanding the Shift: Why Businesses are Embracing Contact Center Outsourcing

CCNG

For the past several years Patrick has been an active CCNG member offering insights and perspectives to the benefit of his peers.

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Cost-Efficiency and Scalability: The Business Case for Intelligent Automation in Contact Centers

CCNG

Since 2007 Patrick Curtin has been involved in various facets of Business Process Outsourcing (BPO). For the past several years Patrick has been an active CCNG member offering insights and perspectives to the benefit of his peers.