Remove 2007 Remove Chatbots Remove Gamification
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What Elephants and Customer Experiences Have in Common

CSM Magazine

Unleash the chatbot! We saw this in the last big recession spanning 2007-2009. Inspire and motivate team members through gamification. As we enter this period of economic uncertainty, there is a growing concern that organisations will hunker down and focus solely on cost-cutting tactics and operational efficiency.

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The 9 Best Email Support Ticketing Systems 2020 – Reviews & Comparison

Comm100

The Comm100 system now includes a full digital omnichannel solution combining live chat, email, social media, SMS, chatbots, and knowledge base, all in one. It’s intuitive and designed so well for managing customer support tickets” Freshdesk also gets points for its gamification features that help increase agent productivity.