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She is one of the foremost experts on customer-centric leadership and the role of the ChiefCustomerOfficer. A consultant and thought leader, Jeanne guides C-Suite and ChiefCustomerOfficer clients around the world toward earning the right to business growth and prosperity, by improving customers’ lives.
LinkedIn: Augie Ray – Vice President Analyst – Customer Experience for CX and Marketing Leaders – Gartner. Our favorite content from Augie : The COVID-19 Dilemma: Remaining Customer-Centric When Customers Expect Incompatible Pandemic Rules. Barry Dalton. Bob Thompson.
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