OctopusTech

JULY 22, 2018

Another revolution came with the launch of Facebook back in 2007 when companies started realising that its possibilities go far beyond than being just a P2P platform. Now, companies also understand this fact well enough, that’s why they try to deliver excellent customer support in the channels where their customers exist.

Customer Support 69

Customer Support Upselling Sales Personalization 69

Jon Arnold

JANUARY 21, 2019

By nature, cloud is a business of scale, and the upsell opportunities are far greater as the size of end customer gets larger. Many hosted providers are big to begin with; while others start as small players, but out of necessity they need to go upmarket to support their growth plans.

voip 67

voip Marketing APIs Upselling 67

Comm100

FEBRUARY 6, 2018

Company Seeks Omnichannel Customer Support Software. Which Factors Should I Consider When Deciding on a Customer Engagement Tool. Need : Customer service software, sales tools, omnichannel software, live chat software. Business Seeks All-in-One Customer Service Software. Company Seeks Tool for Advanced Marketers.

CRM 57

CRM Enterprise SaaS Marketing 57

ProProfs Blog

AUGUST 8, 2019

By learning about every customer, their pain points, what they really expect and how they wish to see themselves when approaching a brand. Except, to reach that point, a business needs to make sure that they have: the right customer support team in place. the best technology to reach customers before they do.

Customer Service 76

Customer Service Airlines Feedback Sales 76