2007, Schedule adherence and Service level

Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions

Declare Your Independence From Spreadsheets

Monet Software

JULY 4, 2018

Take schedule adherence as an example. Without real-time adherence, shifts are more likely to be over-staffed or under-staffed. When that happens, resources are wasted and service levels are missed. But where spreadsheets fall short, workforce management delivers real time adherence and monitoring.

Schedule adherence

Schedule adherence Contact Center Service level Consulting

Customer Contact Central

Declare Your Independence From Spreadsheets

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