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Expansion Selling Strategies: Tips for SaaS Companies

CSM Practice

To many, SaaS has always been tricky, and the current global economic downturn caused by the Coronavirus pandemic has only exacerbated it. At the moment, SaaS companies appear to be under immense financial pressure, resulting in a dramatic increase in vendors seeking guidance on how to adapt, survive, and even thrive during this downturn.

SaaS 71
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Expansion Selling Strategies: Tips for SaaS Companies

CSM Practice

To many, SaaS has always been tricky, and the current global economic downturn caused by the Coronavirus pandemic has only exacerbated it. At the moment, SaaS companies appear to be under immense financial pressure, resulting in a dramatic increase in vendors seeking guidance on how to adapt, survive, and even thrive during this downturn.

SaaS 71
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How Clearwater Analytics is revolutionizing investment management with generative AI and Amazon SageMaker JumpStart

AWS Machine Learning

This post was written with Darrel Cherry, Dan Siddall, and Rany ElHousieny of Clearwater Analytics. About Clearwater Analytics Clearwater Analytics (NYSE: CWAN) stands at the forefront of investment management technology. trillion in assets across thousands of accounts worldwide.

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Covid-19 is increasing the risk of churn: What should customer success do?

CustomerSuccessBox

I always thought 2020 would be the year when SaaS companies will finally realize the importance of remote work. Covid-19 has forced everyone to go 100% remote but more than that it has led to SaaS companies taking tough measures to survive the economic downturn that is already in motion. In fact, SaaS was only worth $10mn in 2010.

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MarTech Interview with TeamSupport CEO Robert C. Johnson

TeamSupport

In 2008, when working for a former company where they could not find a true B2B (business-to-business) customer support solution, my colleague and TeamSupport Co-founder, Eric Harrington , and I set out to build one. Your technology fills the gaps between Data Analytics and Intelligence, and Communications. That’s the beauty of it!

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How Can Surveys Be Helpful in Improving Your Customer Experience

ProProfs Blog

All the quantitative data that you get from your analytics tools are, no doubt, very much needed, but the qualitative data, such as to answer specific “why’s,” is something in which survey tools can help you. Apart from that, at times, people also establish an emotional attachment with brands. High Audience Representativeness.

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Top 25 SaaS EdTech Companies in 2020

SmartKarrot

This has led more and more EdTech companies to embrace the SaaS model , all thanks to its sundry benefits. Here is a list of 25 such SaaS EdTech companies that are booming the market and wooing the customers more than ever. Founded in 2008, it developed this AI-powered Chrome extension. It comes in two plans as of now.

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