2008 Best practices Morale 
Satrix Solutions
FEBRUARY 18, 2020
Many of us can still vividly recall the great recession of 2008. A quarterly or semi-annual anonymized survey sent out to employees from a third-party entity is considered the best practice approach to an endeavor of this kind. Jobs were scarce and the people who remained employed wondered if their pink slip was next.
Comm100
NOVEMBER 14, 2017
12% growth from 2008-2018) and in some countries around the world, it is the primary driver of their economy. The activities in this eBook can be great training materials to improve customer service or morale in your team. Typified by ITIL is a focus on the best practices needed to support an IT Operations function.
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Balto
JUNE 13, 2022
Remote agents are not able to take cues from the agents’ around them or easily flag their managers over for feedback on best practices. With this in mind, it doesn’t help morale that agents in the largest contact centers report having the longest scripts. In 1,000+ agent contact centers, this situation is tough on morale.
Netomi
JANUARY 5, 2022
She leads the XM Institute’s research into CX and EX best practices and the broader organizational capabilities required for building loyalty by improving customer and employee experiences. She is often quoted in industry journals on leading morale, employee engagement, customer experience, and teamwork.
ChurnZero
AUGUST 4, 2023
Its often best to let bad-fit customers churn. Trying to satisfy a customer you have little chance of pleasing will drain resources, hurt morale, and potentially damage your companys reputation in the market. When you present information, share it as best practice and let the social proof do the convincing.
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