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Customer Service: 7 Pain Points For Call Centers

NobelBiz

Whether the problem is the product of an individual or corporate fault, agents are brand ambassadors who must treat consumers with kindness and goodwill. How to solve it: call center agent sensitivy training is critical to your success. In the medium run, this strategy may be disastrous.

article thumbnail

Customer Service: 7 Pain Points For Call Centers

NobelBiz

Whether the problem is the product of an individual or corporate fault, agents are brand ambassadors who must treat consumers with kindness and goodwill. How to solve it: call center agent sensitivy training is critical to your success. In the medium run, this strategy may be disastrous.